Policies

I am committed to making sure your visit is filled with peace & relaxation. Due to the Covid-19 virus, I will be implementing additional policies so I may continue to serve you in a safe and comfortable manner. Click on the link below and complete it before your appointment. Thanks! 

Cancellation Policy

Your appointments are very important to me and they are reserved specifically for you. I understand that sometimes schedule adjustments are necessary. I respectfully request at least a 24 hr notice for cancellations and would like to bring your attention to my cancellation policy.

* Please let me know 24 hours in advance for any cancellations.

* After the 2nd cancellation, less than 24 hrs, or if there's a no-show/no-call, a 50% charge, of your service booked, will apply.

* If the 3rd appointment is cancelled or a no-show/no-call is made, a 50% charge, of your service booked, will be charged and I will require a deposit to be made to book your next appointment.

* I will charge the card on file or send a bill via mail.

These policies are put into place to provide the best service for my current & future clients. 

Service Policy

While I strive to give you the best haircut, style and/or color, sometimes there might be something that needs to be tweaked or altered. If there's something about your cut that's not working or you're not 100% happy with your hair color, please let me know within 7 days of service rendered. Living with your look for the 7 days is ample time to play around with your hair and see how you truly feel.  

Product Policy

I also stand by the products I recommend to you. If for some reason, the products I recommended are not working for you, you have 14 days to return for a full refund.